Using this website
This website offers general information about Realign Therapy and its services. You agree to use it lawfully and not to interfere with its operation, security, or availability.
Website terms
Terms & Conditions.
Clear boundaries for using this website, contacting our practice, and understanding what online information can — and cannot — provide.
Not therapy or medical advice
Website content is educational and is not a diagnosis, treatment recommendation, or substitute for care from a qualified professional. Browsing the site or sending an inquiry does not create a therapist-client relationship. That relationship begins only after intake requirements are completed and care is formally accepted.
Emergencies
Realign Therapy is not a crisis service, and website messages are not monitored for emergencies. If you may harm yourself or someone else, call 911 or 988, or go to the nearest emergency room.
Eligibility and virtual care
Clinical services are offered virtually to eligible clients who are physically located in Florida at the time of care. A consultation does not guarantee that Realign Therapy is clinically appropriate for your needs.
Fees, insurance, and policies
Realign Therapy is private-pay, and insurance is not accepted. Current fees are listed on the Pricing page. If your plan includes out-of-network benefits, a superbill may be prepared only upon your request for you to submit for possible reimbursement. Reimbursement is determined by your plan. Scheduling, payment, cancellation, and clinical policies are provided separately before care begins and control if they differ from this website.
Cancellation, No-Show & Rescheduling Policy
We value your time and the dedicated focus of our clinical specialists. When you book an appointment at Realign Therapy, that hour is reserved exclusively for you. The policy below is organized in three parts: cancellations, rescheduling, and no-shows.
01
Cancellations
What happens when you need to cancel an appointment.
Late Cancellations: We require a minimum of 24 hours' notice to cancel or reschedule an appointment. If you cancel or reschedule with less than 24 hours' notice, you will be automatically charged the full fee of your scheduled session ($200.00).
Diagnostic Assessments: Late cancellations or no-shows for an initial 60-Minute Diagnostic Assessment will be charged the full assessment fee ($275.00).
Card on File: All clients are required to maintain a valid credit card on file. By signing this agreement, you authorize Realign Therapy to automatically bill your card on file for any late cancellation or no-show fees incurred.
Please note: Because we are an out-of-network, private-pay practice, insurance companies do not provide reimbursement for missed appointment fees.
*Emergency Exceptions: Realign Therapy understands that true medical or family emergencies happen. If you experience an unavoidable crisis, please communicate directly with your therapist within 24 hours of your missed session so your account can be reviewed for an exception or a courtesy modification.
02
Rescheduling
Moving an appointment to a new time.
Advance Rescheduling (More than 24 Hours’ Notice): You may reschedule your appointment at any time through the client portal or by contacting your therapist with at least 24 hours’ notice at no additional charge.
Late Rescheduling (Less than 24 Hours’ Notice): If you need to change your appointment with less than 24 hours’ notice, it is technically considered a late cancellation and is subject to the full session fee ($200.00).
The Same-Week Grace Exception: As a courtesy, if you must reschedule last-minute due to an unexpected conflict, the late cancellation fee will be completely waived IF you successfully reschedule and complete that session with your therapist within the same Monday-to-Friday business week, subject to the therapist’s open availability.
Please note: If the therapist does not have open slots left that week, or if you choose not to take an available slot, the standard late cancellation fee will apply. Reschedules cannot be rolled over into the following week to avoid a fee.
03
No-Shows
Missing an appointment without rescheduling it.
If you do not show up for your scheduled telehealth appointment within 15 minutes of the start time, it will be considered a no-show. You will be automatically charged the full fee of your scheduled session ($200.00).
Your Right to a Good Faith Estimate
Realign Therapy does not bill insurance, so every client is treated as a self-pay patient, and the federal No Surprises Act applies to your care. Before you begin, you may ask us for a written Good Faith Estimate of the expected cost of your care. If you are later billed at least $400 more than that estimate, you may dispute it through the federal consumer dispute process. Our fees are published and flat, and no network rates, deductibles, or surprise balances apply.
Learn more at CMS.govAdministrative and clinical services (MSO Structural Disclosure)
Realign Therapy is a digital brand and administrative management platform operated by MOMAZ GROUP LLC. MOMAZ GROUP LLC functions strictly as a Management Services Organization (MSO) providing non-clinical administrative systems, billing infrastructure, technology integrations, and marketing support. All clinical psychotherapeutic evaluation, diagnostic intake assessment, and clinical counseling services are rendered exclusively by independent, state-registered or licensed mental health professionals employed under separate clinical W-2 employment agreements. MOMAZ GROUP LLC exercises zero control or direction over independent clinical judgment, operates strictly as a 100% private-pay administrative support vehicle, and does not bill health insurance panels.
Card-on-File Authorization & Chargeback Waiver
All clients are required to maintain a valid credit, debit, or HSA/FSA card on file within our encrypted payment networks. By scheduling an appointment, you explicitly authorize MOMAZ GROUP LLC to automatically process your payment at the conclusion of your session or immediately upon a late cancellation/no-show occurrence. Rendered therapy sessions and late-cancellation slots held constitute non-refundable bookings. By executing this booking, you explicitly waive and forfeit the right to launch a bank-level merchant dispute or chargeback against MOMAZ GROUP LLC for any validated session fee or late-cancellation charge. If a card declines, all future scheduled slots are immediately suspended until a valid payment method is updated and the past-due balance is cleared.
Out-of-State Telehealth Jurisdictional Boundaries
Clinicians at Realign Therapy are governed strictly by the regulations of the Florida Department of Health and are legally restricted to providing clinical psychotherapeutic care to individuals physically located within the borders of the State of Florida. You explicitly attest that you will be physically located within Florida boundaries at the exact moment of every virtual session. Misrepresenting your physical location during a telehealth session constitutes a material breach of these terms. Discovery of an out-of-state location will result in the immediate termination of the active session, the slot will be forfeited without a refund, and the full session fee will be charged. Pursuant to Section 456.47, Florida Statutes, clients retain the right to verify the licensure and credentials of their telehealth providers. The official public provider registry maintained by the Florida Department of Health can be accessed below.
Florida Health Source provider registryCommunication Consent & SMS/Text Messaging Terms (TCPA)
By providing your phone number on our website contact forms or booking portals, you explicitly consent to receive transactional communications, voice calls, scheduling reminders, and SMS text messages from Realign Therapy and its authorized staff via our secure communications platform (Dialpad).
You acknowledge that standard text messaging rates and data fees applied by your mobile carrier may apply to these electronic communications. Consent to receive text alerts is not a requirement to purchase or receive therapy services. You retain the absolute right to opt-out of digital text messaging at any time by replying "STOP" directly to any message received from our practice lines.
Privacy and communications
Please do not send sensitive clinical information through the inquiry form. Electronic communications can carry privacy risks. Clinical confidentiality and its legal limits are explained in the documents provided before treatment.
Website content and links
The text, design, and original media on this website belong to Realign Therapy or are used with permission. They may not be copied or republished without permission. Links to third-party websites are provided for convenience; Realign Therapy does not control their content, security, or policies.
Availability and changes
We work to keep this website accurate and available, but cannot promise uninterrupted access or that every page will always be current. These terms may be updated as the practice or applicable requirements change. Continued use of the website means you accept the version posted here.